ISRC Validation issue
So...I've been in touch with RouteNote via e-mail to try and find a solution to the following problem:
I have two accounts with RouteNote for two different artist profiles, one is my personal one and the second one is a duo band I have.
Prior to RouteNote I had my music distributed with Distrokid for three years. Then I migrated it to a new one called "Songs"; it was a small music distributor based in Spain, but unfortunately id didn't work out and they had to close, so they told us to migrate our music to a new idstributor. They recommended me RouteNote.
So the problem I'm having in both RouteNote accounts is that I can't get past the ISRC validation because I get the following message:
Track - 1 ISRC(s) -XXXXXXXXXXXX can not be used as its already in-use with RouteNote. Please use ISRC from the existing releases of your RouteNote account or regenerate an ISRC.
This is happening to me with EVERY SINGLE song. And it makes absolutely no sense, because I have never had them released before with RouteNote.
They verified the ISRC code of the song I first was trying to upload and told em the following:
Upon checking, the ISRC you're attempting to use is already in use within RouteNote by another account that appears to be attempting to distribute your release titled 'XXXXXXXX'.
Please may you confirm if you have authorised any external parties to distribute this release on your behalf?
To which I replied that no, I hadn't authorised any external parties to distribute on my behalf.
I sent them a list of my remaining ISRC and asked them to check if those also appeared to be within their system already.
And all I got was a "Copyright infrigemetn form" to fill...
I don't think someone else is trying to publish my songs...I'm no one. My music isn't that great that someone would want to claim it as their own. I feel like this has to do more with some internal error than someone actually trying to distribute my music without my consent.
Is anyboy else experiencing the same problem??
This has kept me from releasing, for months!! It's so frustrating and I don't know what else to do!