u/Bfassler

Vista 20p Problems

We are somewhat savvy with our alarm system. I've done quite a few things with it and never had too many issues. This time, we went to replace one of our motion sensors with something a little more modern looking. Stupidly, we didn't unplug the alarm system first. My husband was trying to wire the new one and the wires touched. I'm not sure which ones, but definitely the gray and red (+ and -) ones did. The main keypad started going crazy beeping and flashing a bunch of trouble codes. It wouldn't respond to anything I entered into it. The other keypads were just dead. I unplugged the alarm and the battery and everything is now off. We checked the fuse on the Vista 20p panel with a multimeter and it seems to be ok. It also looks ok. Any other suggestions? Did we just fry our alarm system? 😞

ETA: I can plug in the transformer again and the main keypad will come up. I didn't get a chance to see if the others do before the main keypad started beeping and going crazy again, so I shut it down. Not sure if that tells us anything.

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u/Bfassler — 3 days ago

Anybody else have this issue? Got into my 3 week old 27 and it had a dead battery. They are telling me to disable the digital key until they can create a software update to fix the issue. I assume all models that offer a digital key have it.

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u/Bfassler — 21 days ago