Someone kicked our door at hotel b/c of baby crying at night
My family is on a weekend trip with our 18-month-old daughter. This is actually our first trip since she was born because we’ve always been nervous about traveling with her. Once she starts crying, she’s often very difficult to calm down, so we kept putting off traveling until now.
Unfortunately, she started showing cold symptoms on the first day of the trip. Today is our second day. She hasn’t had much of a fever and has generally been in good spirits.
Around midnight, she woke up and started crying. After around 3min, we heard a very loud bang on our hotel room door. It was forceful enough that it sounded more like someone kicked or slammed the door than a normal knock. Right afterward, we heard someone quickly walk away down the hallway (maybe next room), and then we heard another hotel room door close. They didn’t knock again or try the door handle. It scared me and didn’t know what to do other than hurrying up and get her Tylenol which I didn’t have, so I gave her gum pain reliever instead, hoping it would help.
We’re not sure if it was an angry guest who was frustrated by our daughter’s crying, someone who had the wrong room, or something else. We really don’t want to switch rooms because she finally fell asleep after a rough evening.
Has anyone experienced something like this? What would you have done? We were both just frozen b/c we didn’t know what to do and trying to calm down the baby. We wanted to take her outside to walk but we were afraid it’s midnight and carrying a crying baby across the hallway seems like a bad idea. I called the front desk to see if they had Tylenol for babies and they just apologized that it happened. I didn’t really know what else to say so I just hung up.
UPDATE:
Thank you all so much for the support, concern, and advice. Reading everyone’s comments really helped us realize that the hotel should have done more.
The next morning (it was our last day there), my husband and I went to the front desk. We told them about what happened last night, and that we called the front desk last night. We asked them to escalate it to management, and we plan to follow up in a few days to make sure they actually did. If they don’t take appropriate action, we’ll be escalating it to corporate.
To be honest, it scared the hell out of both of us. We were traveling for the first time with our 18-month-old, and in the moment our brains just kind of shut down. We froze and honestly weren’t thinking clearly enough to know what we should do next. We were just trying to comfort our daughter and keep everyone safe.
I also think it took our little one longer to calm down because she was startled by someone forcefully kicking our door in the middle of the night. Thankfully, nothing else happened, but it was definitely a frightening experience that we won’t forget.