u/Big-Train1473

I have called Smart Start multiple times to confirm all payments are up to date, confirmed on app. Their “techs” told me to disconnect and reconnect the device. I see that could be a problem in Texas. I flat out asked if it would lock me out Monday and I’d have to pay for an unlock code, answer being yes. I drove to my installer and asked him what to do. His answer “don’t worry you’ll be fine until calibration”.

I’m at my wits end and don’t know what to do. I’ve been stonewalled trying everything I can to approach this proactively. It has yet to disappear from my device and I am really scared of being locked out come Monday morning.