Telstra Upgrade and Protect
Hi guys + gals, had a 15 Pro up until 5-6 weeks ago when the battery health became too much of a problem, cant have a powerpack on me at work so had to bite the bullet and upgrade to the 17 pro. Thought Id be smart and get upgrade and protect just for the next month or two so I could get the 18 pro when it came out.
So made an appointment the other day at the telstra store – went in all good did the upgrade and protect dance and old mate sent me on my way – once i got home I did the changeover etc etc all good new Iphone 18 pro working well and a 4 week old 17 Pro sitting on my desk.
I told old mate in store that I would just do what I needed to do via the website when I got home and he said I should receive a text/email in the next couple of hours with instructions on what to do with the Iphone 17 Pro.
heres my dilemma now – I log into my telstra and theres no options to process the upgrade and protect of the iphone 17 pro and I go into order history and it states Device Replacement Order the date and order number etc then below that it says
"Device return eParcel
Delivered
Our Upgrade & Protect partner has received your device."
Don't want to get ahead of myself or anything, but does this mean they've ticked it off as having recieved the 17 Pro back and I've essentially got a free 17 Pro now.
Anything I should be doing in the meantime other than keeping that 17pro safe?