Need help! Paid for brt 3.0 (reputable seller) literally got 2.0 brt in 3.0 brt box...what should i expect to reslolve?
The title says it all...i bought these trucks like a month or so ago. Saved em. Just set up my complete. Realized no embossed logo. Pulled my other sets out. The baseplate is thinner but still says blackriver and they are legit 2.0. I don't feel i got scammed intentionally or counterfeit. I just feel that blackriver, in all their glory. Mixed up 2.0 in a 3.0 brt box by accident. We are all human. But what should i expect when reaching out to this reputable retailer, that many are familiar with (i am withholding the name) if after the 4th i get ghosted or no resolve is met i may post. But i am genuinely curious what i should expect? I just set up my complete after having these trucks for a month + maybe a tad longer, left em still in the package and just built my complete and now I'm bummed. I should have realized this before threading the baseplates and set em up. But i have not even kick flipped yet 😭 HELP & HAPPY 4TH!!!!!!!!!!! (IM NERVOUS to even post pics of the setup) I dunno why, i just feel dumb this is after many brt setups and i guess now i should always check to make sure! I have been buying pro fb stuff for five years (introduced to tech deckS 20+ years ago) but only had three issues in everything i have bought (issue with wheels-sent back & replaced) issue with kraken trucks-REPUTABLE SELLER ALSO -TOLD ME TO contact kraken-ok wtf i thought i bought em from you! Kraken has no email on site, tried to hit em up on insta no responce-said they arent shipping to usa (at the time maybe still) but tell me how kraken sent a FRESH HUGE new shipment to the same retailer and they literally replenished the site and others have same issues-so avoid-i have details if requested lol) and third- this current issue....i said that to mean i have bought a lot of stuff and to only have 3 issues i am blessed and lucky for. Oh and of course misaligned countersinks on a number of pro priced / pro company decks i wont name- which i fix myself by carving put countersinks. ...also meaning if i can fix it myself i will...sorry for my non emotional charged vent of factual, non opinion explanation and thanks for reading...just am bummed as its 4th of July and i live for fingerboarding, it saved my life and i am reclusive , no friends, and really was stoked to finally build my setup. THANKS AGAIN ALL!🙏