u/BitpandaSupport

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

We've noticed that quite a few people still aren't aware of Savings Plans, so here's a quick overview covering how it works, what to consider before getting started, and when it’s eligible.

A Savings Plan is automated, recurring investing. You pick an asset, an amount, and a frequency, then Bitpanda takes care of the rest on schedule, as planned, and without manual buys with zero trade fees on stocks and ETFs.

Here's a quick overview of what you need to keep in mind:

🧩 Choose the asset you'd like to invest in: cryptocurrencies, stocks and ETFs, or metals.

📊 Access a wide selection of ETFs to help build long-term exposure.

🔄 Dollar-cost averaging, made simple. Choose your recurring investment amount and frequency.

🤹 Multiple savings plans. Set up as many as you wish.

🧘 Maximum flexibility. Pause, resume, and cancel your plans at any time.

Setting one up takes a few minutes. Once it's live, it runs on its own until you decide otherwise. As always, remember that all investments carry a risk of loss, including with Savings Plans. Past performance is not indicative of future results.

ℹ️To learn more about how it works, visit https://www.bitpanda.com/en/savings-plan

💡If you need any assistance while setting up your Savings Plan, we recommend taking a look at our Helpdesk article with a step-by-step guide: https://support.bitpanda.com/hc/en-us/articles/23557456133404

❓Should you have any further questions, feel free to contact our Customer Support team directly or let us know below how we can help.

For those already running one, what's your strategy? Are you investing weekly or monthly?

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

Hey everyone! 👋

We've got some new additions to share!.

🤖 We've just expanded our lineup with nearly 30 new stocks, now available on Bitpanda.

A big thank you to everyone who's been sharing listing suggestions with us over the past few weeks. Your feedback doesn't go unnoticed, and we're happy to see several community favorites now joining the lineup, including UBTECH Robotics, Quantinuum (QNT), and more.

📈 Alongside the new listings, we've made ETF discovery a little smoother. You can now filter ETFs by Region, Issuer, Focus, and Asset Class to find relevant funds more easily.

🕐 We've also made market hours easier to understand. By tapping the market hour icon next to an asset, you can now quickly see when a market is open for trading.

Of course, the listing requests never really stop. So, which assets would you like to see next? Drop your suggestions below. We're always listening.

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport

Dear Pandas,

As everyone is already aware, the wait is over, margin trading for real securities is now live on Bitpanda! This feature allows you to open leveraged long positions on selected stocks, ETFs, and ETCs. Here is a quick recap:

What you need to know:

• Leverage: Up to 20x (varies by asset).
• Availability: 875+ stocks, ETFs & ETCs.
• Fees: €0 buy fee, €1 sell fee, and a 0.18% daily funding fee.
• Manage your position: during our regular market hours: open, add to, reduce, or close it whenever you need.
• Orders: Take Profit (TP) and Stop Loss (SL) easily settable.
• Real asset ownership: You acquire the underlying stock, ETF, or ETC, and your potential gains or losses are amplified.

How it works
Margin trading combines your own capital with borrowed funds (EURCV), giving you greater market exposure.
You invest part of the position with your own funds. The remaining amount is provided as a loan in EURCV. Depending on the asset, leverage ranges from 1.2x to 20x.
Example: If you invest €100 with 10x leverage, €100 is your capital, €900 are borrowed funds, and €1,000 is your total market exposure.

📖 Do your homework
To help you get started, we've put together a comprehensive Helpdesk guide covering how it works, liquidations, repayments, negative equity, taxes, and more. Please make sure you read all of our deep-dive guides and understand all the associated risks before opening your first position.

⚠️ Important notice and risk warning:
Margin trading is a high-risk product. Because it uses borrowed funds, both gains and losses are amplified. You may lose your entire invested capital and more than your initial investment and still owe borrowed funds to Bitpanda (EURCV).
This information is provided for general informational purposes only and does not constitute financial or investment advice.
Always trade responsibly. Only invest what you can afford to lose.

❓If you have any questions about how margin trading works, feel free to ask them in the comments or contact our support team at: support.bitpanda.com/hc/en-us/requests/new

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport