Build quality issues 3 years in
3 years into owning my steam deck and pretty light use, I have the issue when the battery no longer holds a charge. A combination of luck and the battery reset BIOS trick brought it back to normal twice before but this time seems not to be working and honestly I don’t want my user experience to be constantly fretting about this sort of thing.
Steam support quoted 225€ as an estimate for repairs, quite high considering the age of the deck. Makes me wonder about the longevity of this device. I notice a lot of battery swell issues on the Reddit.
In stark contrast my Nintendo DS still lasts for days and never had a single problem……