u/BlueBlueNotGreen

Is this normal to receive it back like this from the Barbour clean and repair service? Still has dog hair on the inside from the previous owner even (i bought second hand!)

I wasnt expecting it to look perfect obv but it does smell quite a lot and is hairy and the corduroy collar is kinda gross still ...at £50 i am surprised - has anyone else had a similar experience with the UK service? Thanks