🚨 Paytm Business will NOT let you deactivate your merchant account — and it's been 30 days. [RANT + WARNING]
One month. THIRTY DAYS of trying to close my merchant account, and I have absolutely nothing to show for it except wasted time and boiling frustration.
Their "support" doesn't exist. You don't get a human — you get an AI chatbot on loop, robotically repeating "I can understand your words" while understanding absolutely nothing. It raises a ticket. The ticket goes nowhere. Repeat. Forever. That is literally their entire support system.
There is NO deactivation policy. None. They will hold your account hostage and make it deliberately impossible to leave. Every request I've raised has been ignored, buried, or dismissed with robotic non-answers.
This isn't just terrible service — this is a violation of basic consumer rights. You cannot force users to stay on your platform against their will. That's not a policy gap. That's fraud.
I'm escalating to consumer court and filing a grievance on the RBI portal. If you're facing the same issue — do the same. Don't let this slide.
Has anyone here successfully deactivated their Paytm Business account? What actually worked? Drop it below. 👇