I HATE ONTRAC WITH A PASSION
This is the second time I’ve ordered something online that was shipped through OnTrac and both experiences have been awful.The first time was an order from Walmart. I was fighting with them for a MONTH because OnTrac kept pushing the delivery date back. At one point, they emailed me saying my package was being sent back to the seller because they were “unable to deliver due to lack of a code.” Which is complete BS because there is no code required to enter my residence.I ended up having to dispute the charge with my bank just to get my money back. Then last week I placed an order through Chewy. The second I saw that it was being shipped with OnTrac I already knew I wasn’t getting that shit. 😂 I called Chewy explained what happened, and thankfully they’re reshipping my order through FedEx. At this point, if I see “OnTrac” on my tracking information, I immediately assume my package is never coming. 💀