u/BornFree1996

So I’ve been ordering a few things off Etsy as of last as I prepare to move out of the US. I’ve noticed 5x now, that vendors are from China but their location doesn’t say that. I bought shoe charms from ‘France’, a custom tee from ‘Pennsylvania’, a bag from ‘Germany’, etc etc. I don’t care where something is from, however they are marking up prices because it’s from ‘California’ and I think it’ll come soon because the vendor is here in the US , whole time he’s across the world. Its annoying because I ordered a custom hat and the vendor could not understand the phrase I wanted written on it & I didn’t understand why there was a language barrier when he says he’s in ‘Vermont’.

I recently started receiving numerous messages from ‘etsy support’ asking if I still need assistance & I ignored all of them to show Im good I don’t need help anymore. Then in the late hours of the night, I get an email saying my email address has successfully been changed to 7gsjgqyR953s@outlook. and they sent instructions there to confirm the change!! WHAT THE HELL! Im logged out of my account that has all my credit card information stored, my home address & yeah there is no customer support number to undo this. Please please advise. I logged onto my mom’s account to chat to agent .

My advice to anyone: get 2 step authentication, don’t save your credit card information on any website. always type it in manually. This is an absolute pain on a Tuesday morning.