r/Etsy

I can't even comprehend this. Etsy is ok with crude images on their website, it's just beyond me. I guess it's time to switch to shopify.

For some context the customer ordered two small cactus cuttings. Because I'm also a walk in nursery, we sold out before I could ship, I did however have one very large one, twice the size of what they ordered and I sent them that and refunded for one of them. So basically they got something much more valuable for half the price.

They posted a review saying "there's no roots" well yeah the listing is for a "cutting" which means you root it yourself, this is standard practice in the cactus mail order world. They were also very upset about me "canceling one of them last minuet" They posted the picture of this very large cactus with their hand flipping off the camera. They didn't message me for a refund, they didn't message me at all. I don't understand why a person would behave this way but I especially don't understand why etsy would allow it. Don't they care about their sellers?

I don't always read my reviews right away, but today I was looking at the bad ones to see what went wrong, and I found this. It's over 100 days old so etsy customer support was just like "sorry nothing we can do it's too late" Huh? Really? Is this really the way they run their site? If it was nudity would they say the same thing? This is someone saying "FUCK YOU" to the camera, with a 1star rating. You'd think I stole from them, or sent them a bag of coal and ignored their messages for help or something. This is just bizarre. Why do I have to endure this abuse? Why does this stain have to remain on my page? Are other sellers experiencing this? I'd like to give etsy a 3-star at this point because I'm really disappointed.

Hello all.

Like many of you, I am getting very tired of all the drop shippers, especially the dishonesty behind it all.

I own my own Etsy store, and everything is truly 100% handmade. I pour a lot of energy love and effort into it.

So imagine how irritated I was when I ordered a beautiful dreamcatcher, that they claimed was handmade, and after I took a photo of it I did a Google lens search, and found out it was coming up on multiple different Etsy accounts and it was on Temu for about $15.00 less than I paid.

When I first got the product I rated it a five. Then I decided to see if it was drop Shipp, and sure enough, it was.

Do you think it is warranted for me to change my review from a five-star to a one-star and post the screenshot of the Temu product they dropped shipped? This at sea shop seems to be getting a lot of traction, and I want people to know that they are not ordering something that is legitimately handmade by the seller.

Etsy started as a place for handmade stuff and independent creators. It had always been a fundamentally different place from a platform like Amazon which is why people joined.

Now it feels like it’s shifting toward mass produced products, AI generated listings, and a more commercial marketplace. Fees keep going up, you NEED to run ads to get seen, and the algorithm decides who gets visibility.

I’ve seen recent reports calling out how flooded the platform is getting with non handmade and AI stuff. It makes me wonder if Etsy is turning into the exact kind of big marketplace it was supposed to be different from.

Is the original Etsy already gone and is the AI slop in the platform here to stay.

I've found so many 'custom' rug makers that I'm having trouble separating who is legit or who is a scam. Has any person got any experience with any of the sellers or useful tips for shielding me against scammers?

Sellers:

Indiaweavergroup

RugVogueLiving

Craftsmanrugs

DurrieIndiaArt

ManviEnterprises

DhurriesworldIN

Thanks a lot, if you recommend a specific seller, let me know as well

Hello Reddit,

I cant seem to get a definitive answer and two different Etsy support reps told me different.

I have an etsy store all in my name, if my wife opens one. (same household / IP, often the same computer) do we have to link these?

She intends to sell totally different items, so its all separate, but I don't want us to get banned but my preference is to treat these entirely separately.

What's your experience of this and advice please?

Do you think it would make the site better? I personally do. Ebay is the one who does this and it's a livesaver.

I sent a package 12x10x6" and put a weight on of 2lb 1oz. USPS adjusted the weight DOWN to 1lb 3.04oz and charged me $1.45.

They are correct, of course. I added some "fake" weight (not to the package) to get over 2lbs as the current weird USPS shipping rules make lighter packages more expensive to ship, but I've never heard of this being an issue. They certainly don't do it when I am overpaying when I estimate a bit too high.

This is the very first time I increased the weight of a package to get a better rate too. I've never done that before. My solution is, of course, to add very heavy filler material from here on out, like rocks and stuff, to get over the 2 lbs.

Trying to lower costs

Sorry this is a bit long. My mom purchased a horse head wall hook thing Aug 2 that said it was “cast iron” and showed a quite big size on the wall in the picture. My mom is not good at checking details or measurements so when she showed me I was already suspicious and checked where it was coming from: Hong Kong. I looked closely at the pictures and told her this is clearly not cast iron it has a seam right in the picture which is likely plastic. I told her it was more than likely going to be crap but we’ll wait and see.

Well it came yesterday Aug 17 and not only is it most definitely not cast iron as I knew it wouldn’t be as it weighs 3.6 oz and is light as a feather and clearly some type of plastic, tiny, and the hole to hang on the back was crooked, but they sent a rhino instead of a horse. $32 for this cheap junk btw.

When I contacted the seller for my mom she was at first apologetic and that she would send another one out the very next morning, and I ‘could keep this one, of course!’ I told her I do not want another one and just want a refund. I did not like the quality of it, so would send this back if she wanted me to. She replied that I would have to pay for the return shipping, that she unfortunately could not pay it because she would lose money. Over the next few messages instead of just doing what I wanted she kept repeating over and over that she would lose a “significant amount of money” doing it this way, clearly trying to guilt me into doing what she wanted and make me feel bad. She kept trying to get me to just have her send me the correct one. I kept rejecting her offer, which she clearly did not like because she then kept arguing back and forth with me, saying I was clearly not listening, wanting to be right, that I kept arguing with her, when that was clearly projection on her part because she would not drop it and just refund me for sending the wrong item.

She eventually did send a refund, but not without attitude saying something like ‘I don’t care about the money, I’ve refunded you. You clearly don’t want to listen and just want to be right. Goodbye’. Yeah you clearly don’t care at all about the money when you just sent me ten super long messages reiterating three times you’ll be losing too much money if you just have to pay for the return shipping lol. And then after she refunded me she came back half an hour later and started arguing some more! So she’s the one keeping it going but saying I’m the one that has to be right haha I mean I’m (well, my mom is) the customer, and I’m telling you I don’t want it!

We weren’t even mad or upset about the mistake of it being the wrong animal (and why would anyone want to keep a rhino when they ordered a horse?) people make mistakes (which she also kept repeating) blah blah whatever, it happens. I told her even if we did get the horse, we would have sent it back because the quality of it is crap (not in those words) which she also did not like that I said lol I told her that I am allowed to have an opinion on the quality.

I just found it odd that she was SO argumentative and combative and unprofessional over refunding us just $32 (which isn’t a lot but is a lot for a small piece of junky plastic falsely advertised as cast iron…she acted like was like $300) and just…paying for the return shipping. That’s all. She literally could’ve gotten the item back and re-sold it to someone who wants a rhino. But then I realized she probably threw such a fit because she’s a dropshipper and bought it from aliexpress or temu or something for 99¢, and therefore can’t have it sent back to her. The tracking, label, and packaging were all consistent with aliexpress/temu, not well made handmade items that Etsy is supposed to be.

Also, she changed the title and description to no longer say cast iron; it now says resin. There’s a seahorse listing that still says cast iron. I’m sure she’ll come back and try to gaslight me now saying that it never said cast iron in the first place lol

Does anyone have experience buying rugs on Etsy from sellers in India? I love a lot of the kids rugs, but the shops have >20 sales and almost no reviews...so I'm staying away from those. Has anyone used a seller they had a good purchasing experience with?

One of my product is available in 6 color and 5 different qty set and I want buyers to choose color which they want so I added a mandatory personalized box where buyers have to write color name and qty they want .

My question is , will you ( as a buyers ) make this much effort to place an order where you have to write color name and qty you want before placing order? Or I should simply create variations for different colors pack ?

I'm in the middle of planning for my wedding and there are a million little things to buy such as personalized gifts, favors, decor, and more and I thought Etsy would be the perfect place to go for most of this, however I find myself completely disappointed in the current state of Etsy. Everything I see is just an AI photo (which are always undisclosed), questionable shops that have only been open for less than a month, or drop shipped garbage. I can't seem to filter these things out effectively either. What happened to the old Etsy? Are there no actual artisans on the site anymore? Has anyone else recently felt the same? I feel like even just half a year ago it wasn't nearly this bad.

When I buy sth on etsy, and I ask a different seller about his product…

Does he see my previous purchases on etsy of he clicks my profile?

i bought something from a seller with good reviews on august 1st with as estimated delivery of august 10-12 and it's now august 17th with the status just on "shipping label created" and no other info. i dont want to message them because i dont want to come off rude or impatient. should i wait another week or so or is this concerning now?

Is there any extra steps I need to take to ship this rug from the us to Germany or does Etsy take care of everything? If so please explain to me as if I am a stupid baby. I had no clue someone from Germany would buy my tufted rug considering it cost them 112 dollars in shipping and 45 dollars in tax. Now I feel obligated to make sure this gets to them correctly.