My mom slipped on oil at LA Fitness and staff did nothing to help her
My mom went to LA Fitness in Newmarket on Tuesday and slipped on a patch of oil near the reception desk.
Two employees saw it happen, but neither of them came over to help her. She had to pull herself up and sit on a nearby chair to check if she was injured.
While she was sitting there, the same employees went over to the spill, whispered to each other that it's slippery, and then just walked away without properly cleaning it up or asking if she was okay
It just felt really wrong, but I searched it up, and I don't think I can do anything about it. I’m not sure what the usual process is in situations like this, but when I called them they said their manager would call us back but they never did and its been 3 days.
I'm just not sure what to do, we've been going here for over 4 years and it's just so upsetting. Does anyone have any advice?