u/Born_Rhubarb1443

Axis support told me to install a new app for being a valuable customer

Got a call from a lady claiming to be Axis customer support. She casually asked how things were going with my credit card. For context, I have the Airtel Axis card and was planning to close it since I the card became trash and I had already gotten my last cashback a week ago.

She then told me that since I was a valuable customer, they could convert my card to LTF and even refund 40% of my previous annual fee. Sounded tempting enough to keep talking. ( I believed her till this )

Then she told me to raise a request on a site called nowcredit.in. I knew what was going on but I was curious to see what she had cooking for me so I opened it using a VPN and checked it on urlscan just to be safe. The website was well made and looked almost identical to the official Axis site.

She asked me to click a download link and install an APK called the same thing nowcredit. I obviously did not install it but I decided to play along for fun.

She kept asking me to log in with my customer ID and password. I kept telling her I already did. She said she could not see my login and asked me again and again. I told her maybe there is some technical glitch on her side.

After a few minutes she got irritated and said she would raise a complaint against me for misbehaving with axis bank and that I could be prosecuted.
I apologised and said sorry I was lying since my brother told me never to download any random app from net.

She explained that I get it but I am genuine from axis support and if I want I could get an email from axis bank explaining these steps there. I said I think I can trust you sorry for being skeptical. I said I will download and login and told her to call me after 10 minutes. She did and told me if I logged in or not. I did the same thing as before and she told me she has raised a complaint with bank and that police will be involved. At that point I was done.

I told her some sweet words about her family and about her. She cut the call and blocked me.

If anyone has some free time and wanna have fun, then please hit this sweet lady up.

Her number is +91 761-8989179
Didnt get her name but truecaller showed her name as Raj Kumari

TL/DR - Got called by a sweet lady from Axis support from Meesho. She told me she will convert my airtel axis to LTF and give me refund too since Im a valuable member if I download an app. We talked, I said some sweet words to her then out of the blue she took back her offer 😢

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u/Born_Rhubarb1443 — 8 days ago