u/BostonBulldog-617

I’ve owned an ADT system across 4 different homes and three states. After a relatively recent home renovation I was convinced to “upgrade” to Control. After a $4000 install, the secondary IQP panel constantly loses connection. For the last month it is in constant “trying to reconnect” mode. Also, their customer service is a Chat Bot. And I’m expected to do all the troubleshooting?!? The panel is so bright we put a black t-shirt over it. And I literally get 20 emails a day. Is anyone else experiencing this? Any good alternatives in Los Angeles?

ADT has basically become SimpliSafe with shittier tech and better (misleading) marketing.