Do you actually like your letting agent?
I'm a tenant, renting via an agent and recently the overseas landlord popped in to visit the house. Everything was done correctly and we had a good chat.
I mentioned that I thought the agents were pretty poor communicators and talked about some problems we had. Something twigged in his mind and just started ranting about how much the agents weren't doing what he asked for at the property either...
Made me wonder if this is universal or if we've just had bad luck. For landlords who use an agent - do you actually rate them, or is it just one of those things you put up with?