u/BrandonB0716

I booked a car rental through the Capital One Travel Portal for our trip to LA in a few months. Once I booked it, I got a confirmation from Sixt, but not CO. I created a Sixt account and the booking populated, but it does not appear in my CO Travel App. Sixt cannot do anything because it was booked third party and they said I need to go through the company who booked it. I called CO today and all they would say is I don't have any bookings. I tried to explain to them that the booking is showing up in my Sixt app but not in theirs and I want to know if I need to rebook the car or not. Customer Service was no help. Has anyone experienced this and if so, what was your outsome/solution?