HELP PLEASE WITH GETTING AHOLD OF UHC CALL REPRESENTATIVE
For brevity's sake, I have UHC. ABSOLUTELY HATE IT. I've been on the phone with these people for over 2 hours now because they can't answer a simple question. 99.99% of the time, my call gets routed overseas to someone in India. What usually happens after I explain the situation is: 1) they don't understand and waste time asking me to explain it over and over again, and eventually DROP the call (YES, THEY DISCONNECT), or 2) they transfer my call to a supervisor or manager who is supposedly better equipped to assist me, but their leadership is just as incompetent as they are.
Please advise. How do I get ahold of a US-based representative?