Dream Air 90hz Unusable
Welp, after the long wait my Dream Air lighthouse has finally arrived.. AND.. it's not working! Well, 72hz mode is, not 90hz. 90hz is a jittery mess whenever I turn my head. In 72hz mode, tracking is perfect.
The instant message Pimax tech support guy seems to think it is USB related. Had me go out and buy a powered USB-C hub, which did not solve the problem. So yeah, not a great first impression so far! After all troubleshooting steps they said create a ticket. So now presumably I get to deal with the lengthy process of troubleshooting every few days with tech support. Yippee. Here's the last message from support:
"Based upon you saying that there is no jitter in 72hz mode, that would indicate some sort of power delivery or data quality issue, but with the steps you've already taken, they should have resolved themselves, so the issue is possibly with the headset itself, it's firmware, or within Pimax Play coding. I do not know for sure, but I can say there is nothing left to test for standard tech support here."
Anyone had a similar issue or have any ideas to try?
9800X3D
RTX 5090
**Edit** using SBoys3 driver fixed the issue for me. Huge shoutout to SBoys3!!
**Edit 2** Now that I’ve had a few minutes to actually enjoy the headset - holy crap! Best visuals in VR I’ve ever seen. Truly stunning.
I still need to dial in the comfort, using the Studioform mask improves things but I’m just not a fan of the back strap, it puts too much pressure on my forehead by default. I have to mess around a bit and see what works best.