r/Pimax

I've had the Reverb G2 since launch and it's been a super reliable headset.
This is my first Pimax headset. Pretty much every time Pimax announced a new headset I nearly pulled the trigger. I even pre-ordered one once, then cancelled at the last moment because of the disastrous quality control, Pimax being Pimax, and the way they handled things.

On paper, the Dream Air is everything I want from a VR headset. I told myself I had to at least give it a shot and that the odds of getting a bad device were probably lower than they looked online.

I've now spent 4 hours trying to get this thing working and I've decided to give up for today. Pimax Play doesn't recognise the Base Station properly - it just flashes in the interface with a "Not tracking" message.

I tried the SBoy driver and, with that at least, SteamVR recognises the Base Station. But the headset just says "Put on your headset to wake VR" and nothing I do actually wakes it up.

Pimax support helped for about an hour before telling me to open a support ticket. They said it'll take one or two days for someone to get back to me - presumably because they're inundated with issues from the latest wave of Dream Air shipments.

The build quality of this thing is shocking. I'm quite worried about how long it'll last. From the outside it looks and feels like a $100-$200 device. The decision to have no hinge at all where the strap connects to the headset, the awful face gasket, and the double-cable layout has me shaking my head in disbelief. I know a new backstrap is being sent out, but that's the least of my concerns.

The biggest issue with the cable design for me is how much of an inconvenience it is when taking the headset on and off. The whole thing feels like a pre-production testing unit rather than a finished consumer product.

I'll give a full review once I've actually managed to get the thing working - or not. Hopefully these negative first impressions will improve.

Just want to tell you guys most of us having a great time with our headset. No one I know have problems, we just enjoy and have a great time.

Thank you Pimax for doing their best, so we can have this great experience.

Greetings from Norway 🇳🇴

I finally received my OLED module yesterday, swapping from a 50ppd.

I am not going to repeat all the things other noticed, which I was prepared for and I am fine with. I think it's still better than the 50ppd in many aspects.

There is one aspect I wasn't prepared for though, since nobody I think mentioned it.

I immediately noticed (I admit I am very detail oriented in general) I can see slightly jagged pixels on the OLED module while looking at the edges of clean graphics in menus. I never had this on the 50ppd. Which is weird considering the OLED should be 53ppd.

No matter how much I increase the res of the game to super sample the image, it looks like I am observing the physical limit of the pixels size on the OLED panel. How's that even possible?

The 50ppd was a chromatic aberration mess but in the sweet spot I never had anything like that. Granted we are talking about something minor that clearly many people haven't spotted by it's 100% there.

Am I alone here? 😄

Welp, after the long wait my Dream Air lighthouse has finally arrived.. AND.. it's not working! Well, 72hz mode is, not 90hz. 90hz is a jittery mess whenever I turn my head. In 72hz mode, tracking is perfect.

The instant message Pimax tech support guy seems to think it is USB related. Had me go out and buy a powered USB-C hub, which did not solve the problem. So yeah, not a great first impression so far! After all troubleshooting steps they said create a ticket. So now presumably I get to deal with the lengthy process of troubleshooting every few days with tech support. Yippee. Here's the last message from support:

"Based upon you saying that there is no jitter in 72hz mode, that would indicate some sort of power delivery or data quality issue, but with the steps you've already taken, they should have resolved themselves, so the issue is possibly with the headset itself, it's firmware, or within Pimax Play coding. I do not know for sure, but I can say there is nothing left to test for standard tech support here."

Anyone had a similar issue or have any ideas to try?

9800X3D

RTX 5090

**Edit** using SBoys3 driver fixed the issue for me. Huge shoutout to SBoys3!!

So I can’t help but see and hear all the hype about the Pimax dream air lately and I really like the form factor and facial interface design of the headset. I just upgraded from the Pimax crystal light to the Pimax crystal super 50ppd in August and also upgraded from the bsb 1 to the bsb2 in August as well. Just wondering for those of you that have some experience with different headsets. I’ve been considering selling my Pimax crystal super and bsb2 and just ordering the dream air. Wondering if anyone that has tried these thinks this is a good idea. I currently use the crystal super for sim racing and flight simming. And use the bsb2 for the rest of my pcvr games. I also own a quest 3 but mainly use that for media consumption. I know I’d be loosing a good amount of fov by switching from the super to the dream air but I feel like I could benefit from both my sim racing games and regular pcvr games by selling the two I have and getting the dream air. Any thoughts, advice, ect is appreciated. Thanks in advance.

people said that it would come out in 2022, 4 years later and its still not out. i know performance wouldve been a big big issue but whats actually stopping it now?

Has anyone else experienced substantial distortion on the outer edge of one lense but not the other? My right lense is relatively clear right to the outer edge buty left lense is distorted for the outer 25% or so.

Anyone test the performance in msfs with the new pimax play v.1.44.2 update?

I tested the new Pimax Play 1.44.2 update together with the latest firmware in MSFS2024.

The good news is that performance is not as bad as it was with the previous release. GPU frametimes improved somewhat, and 90Hz mode appears to be functioning again.

However, performance still feels noticeably lower compared to older Pimax Play versions that previously worked much better on my system.

1.43.9 again solves this and 90hz mode also works with the new firmware update. So in resume>

The biggest remaining issue is Smart Smoothing:

• It still doesn’t seem to engage correctly
• Even when reaching the required FPS threshold, the experience does not feel properly reprojected
• Motion clarity and smoothness are inconsistent compared to older versions

System:

• RTX 5090
• Ryzen 7800X3D
• Pimax Crystal Super Micro OLED
• Native OpenXR
• MSFS 2024

I already tested:

• Different resolutions
• DLSS presets
• Quad Views ON/OFF
• Different refresh rates
• Clean reinstall
• Multiple OpenXR settings

So while 1.44.2 is definitely an improvement over the previous problematic release, there still seems to be a regression compared to older Pimax Play versions, especially regarding Smart Smoothing behavior in MSFS2024.

Are other users still experiencing this?

Hi everyone,

I am struggeling to get the Sboys3 driver to run. I have the dream air connected and pimax play is open and running. Tracking works, everything is fine. As soon as I open the Sboys tool and press "launch dream air headset", SteamVR starts up. The issue is, that the headset tracking stops working. SteamVR tells me to move my headset to wake it up and that the Basestation is not tracking anything.

Anybody knows a soloution to this?

Thank you in advance.

I am switching from the Valve Index to Pimax Dream Air. This week I got my shipping notification, so it should arrive in the near future.

What isn't entirely clear to me is whether I need to uninstall anything when switching from the Valve Index to the Pimax Dream Air. Or is it just a matter of disconnecting the Valve Index and installing Pimax Play?

The latest firmware upgrades for Dream Air and Super uOLED have caused severe issues.

For Super uOLED, it now only works on 72Hz mode. 90Hz fails (many users are reporting this).

Edit:. My Dream air appeared to be bricked at first, but it eventually started working again. At first it was black, with a hissing from the speakers, but now it works. The speakers still hiss/constant white noise, however.

If you're affected, you can ask support (via ticket, not live chat) to fix your headset with a firmware rollback.