Received my Dream Air - yep, it doesn't work
I've had the Reverb G2 since launch and it's been a super reliable headset.
This is my first Pimax headset. Pretty much every time Pimax announced a new headset I nearly pulled the trigger. I even pre-ordered one once, then cancelled at the last moment because of the disastrous quality control, Pimax being Pimax, and the way they handled things.
On paper, the Dream Air is everything I want from a VR headset. I told myself I had to at least give it a shot and that the odds of getting a bad device were probably lower than they looked online.
I've now spent 4 hours trying to get this thing working and I've decided to give up for today. Pimax Play doesn't recognise the Base Station properly - it just flashes in the interface with a "Not tracking" message.
I tried the SBoy driver and, with that at least, SteamVR recognises the Base Station. But the headset just says "Put on your headset to wake VR" and nothing I do actually wakes it up.
Pimax support helped for about an hour before telling me to open a support ticket. They said it'll take one or two days for someone to get back to me - presumably because they're inundated with issues from the latest wave of Dream Air shipments.
The build quality of this thing is shocking. I'm quite worried about how long it'll last. From the outside it looks and feels like a $100-$200 device. The decision to have no hinge at all where the strap connects to the headset, the awful face gasket, and the double-cable layout has me shaking my head in disbelief. I know a new backstrap is being sent out, but that's the least of my concerns.
The biggest issue with the cable design for me is how much of an inconvenience it is when taking the headset on and off. The whole thing feels like a pre-production testing unit rather than a finished consumer product.
I'll give a full review once I've actually managed to get the thing working - or not. Hopefully these negative first impressions will improve.