u/BronxiteTechArtist

I’ve been seriously interested in buying the VITURE (Beast) glasses, but before spending that kind of money, I wanted to actually try a pair since I’ve never used XR glasses before.

I went to the Best Buy at 14th St/Union Sq in NYC specifically because they have a VITURE display. As far as I can tell, it seems to be one of the only places to try them in a city of 8+ million people.

The problem? The demo glasses have been destroyed and completely gone for months.

I’m pissed because I’ve gone out of my way twice over the last 4 months hoping to try them, only to walk away both times without being able to.

For something like XR glasses, trying them in person is extremely important. You honestly need to see the image quality, FOV, comfort, fit, clarity, Yada Yada Yada, for oneself. Those things matter a lot more with a wearable display.

Meanwhile, Meta Quest headsets have been sitting there for years and can still be tried on and used. I know that’s probably an unfair comparison since Meta is a massive company, but screw Meta.

Best Buy and/or VITURE really need to fix this display and ideally offer more locations where people can actually try the glasses. Having a retail partnership doesn’t help much if customers show up, excited about the product, and the demo is basically nonexistent.

At this point, my alternative is to just buy the Beast, try it at home, and return if they don't meet the hyped up (Ad) expectations. If enough of your customers return a pair or even exchange due to not being given the chance to try, I’d imagine all those returns probably cost more than simply keeping working demo units available.

I also have a bigger head and usually need wider glasses, so being able to try them on really matters.

I can’t be the only person this has happened to.

VITURE, you’re potentially and probably losing customers who are already interested in buying your product simply because we can’t try them.