u/Browniedesign

Hi Everyone,
Hoping to get further help from the community as JMGO’s customer service has been less than helpful. I provided all the information they asked and was met with “reboot, move the device “ then “sorry you are outside of the 1 year warranty”. I know things happen, but this is not a primary media device for me with limited hours on it. It was a kickstarter model but I’d love to be able to fix as I’m not in a position to buy an all new projector.

I saw elsewhere that the chips are a standard Texas instrument model and can possibly be fixed. JMGo said I could package up and ship back to them but they haven’t told me how much to expect in terms of repair costs so if any one has suggestions state side I would appreciate it