Someone bought £200+ of goods from me, claimed they didn’t receive them, then listed them on Vinted
Hey looking for maybe some help on what to do really:
Last year in October, I sold a bundle of 3 items for over £200
Buyer said items wasn’t in the box, and vinted ai system sided with them. I tried to communicate with Vinted but it’s a AI response of Sellers fault each time.
I gave up after many months of emailing legal@vinted.com and the AI chatbot and just blocked the buyer.
Fast forward to today, I’ve been thinking about it and I wanted to check the accounts page who claimed there was no items, and I couldn’t believe it: they’re selling my items on their vinted page.
You might be saying “it could just be the same item, not yours” I would normally agree with you, but it was graded Pokemon cards. They have the same certification. I have proof I graded them myself, I have some screenshots of the bundle and I have all the chatlog with the buyer claiming items were missing.
What can I actually do here? Vinted won’t help me at all, he’s selling my items and getting away with it and I’m out of £200+
I have screenshots of the seller, I don’t want to post it on here to spook him or anything, I just want to know what to do
Edit: following some people’s advice on here, I’ve sent another email to legal@vinted with screenshots, evidence, the whole thing and….
They sent the automated response again.
I’ve reported to the Report Fraud (new action fraud) but honestly doubt anything will happen to it.
Vinted does and will allow you to be scammed and there’s not much you can do about it.