u/Bubble_Cheetah

We now have companies trying to sell you the dream of talking to your loved ones again using AI trained on their digital footprints.

Hi, we are seeking advice please.

We have been renting out our property through a management company for the past few years.

A few days ago, the company asked us if we knew that our tenant has installed an inground pool. We told them we didn't know and we havent heard back since.

What are some things we should consider in this situation? Is there something we need to do right away? Who should be responsible, us or the management company?

This is such an unbelievable situation we were hoping to get clarification from the company first that there hasn't been some mistake. But is there something we need to do right away?

And we don't want to be the grouchy landlord that ruins someone's fun. But we also don't want the liability, especially since we don't even know who installed it and if it was done properly. Is there anything that can be done?

Thanks!

Update #1: so we managed to get in touch with our management company. They said they emailed the tenants to ask about the pool situation, but the tenant denied that there was a pool. The person at the management company in charge of our file is very certain she did not go to the wrong address, but will send a technician over tomorrow to double check.

We also contacted a lawyer friend, who said she has actually heard of such cases before because of how popular pools are in this area. She has referred us to a liability lawyer.

So TECHNICALLY, as far as we know, there is no pool, since the tenants denied it in writing... looking forward to finding out more tomorrow.

Thanks for all the comments. Very helpful and some gave us a good laugh in this absurd time in our lives 😅

Update #2: I have good news for us as the homeowners, and bad news for those looking for a good story (and my inner chaos goblin)...

The management company went back to take more pictures and realized that they INDEED got the address mixed up last week. There is NO pool in our backyard.

Sorry for the disappointment to all those looking for some drama. And thank you all for your interest and helpful comments.

We don't want to doxx ourselves or the company, so sorry, no picture of the pool. But here is a screenshot of the email we got today. Please be kind~ we're all human 😅

English translation of the email:

Hi,

Here are the photos taken today of the yard. (the real one) I am extremely sorry for having made this error. I was distracted during my inspection and I literally went to the yard of the neighbour.

I will also call the tenants to apologize for this error this afternoon.

Thank you and sincerely sorry once again.

https://preview.redd.it/dfe4eyihaj6h1.jpg?width=720&format=pjpg&auto=webp&s=00b301a5b3f98714d8d45575cad526d7907cbac9