u/BuckDutterWasTaken

Looking at a 2025 Ioniq 6 thats across the country and the pictures look great. Vehicle listed as CPO, CarFax is clean and neither the dealer's listing or the CarFax indicate damage. I do the CPO badge on the CarFax. Talk to the sales person and they tell me they've got to disclose there's a scratch. Then they send me pictures...

This "scratch" is on the driver side rear panel above the wheel and it appears to be the length of my forearm and through all paint and into the body. The same scratch runs into the bumper. I understand CPO is mechanical but I also thought it was supposed to have some element of cosmetics where it should be at least to normal wear and tear. This is well above wear and tear for a 2025 with 10K miles. It looks like the driver scraped against a concrete barrier. Am I being unreasonable in my expectations? Should it have passed CPO with no fix? Should it be disclosed on the CarFax? Thanks!

Edit: The core of my question is whether it should be in the CarFax and whether, given this damage, it should be CPO.

Edit 2: I've since found the CPO checklist on Hyundai's website. There's a section for exterior and a number of them are about "finish and appearance" or "no visible damage". https://www.hyundaiusa.com/content/dam/hyundai/us/com/pdf/cpo/HMA-P25-MP-28465_HCUV_POS_H-25-0017_InspectionChecklist_FINAL.pdf

Went to see a 2023 I6 that had just arrived to one of the various no haggle dealers that are out there. Made an appointment Sunday (AI assistant I believe) and came in 10am Monday (today). The listing said it was "certified" by them which I understand isn't CPO but has their own set of criteria. Get to the vehicle, nothing has happened to certify it yetb(light scratches outside on paint and wheels, interior has a stain on the center top console which they tell me would be cleaned or replaced) but they also can't get into it. The key fob lights up but the doors won't open. They then tell me the 12v controls the locks and that the 12v is dead, they need to put it on a flatbed, and that it is going to Hyundai to fix with a software update...

Here's my concern: I looked at the VIN records on Hyundai's website and they indicate recall 272 has been performed. The car is a little higher than I'd like but I figure that's what you're gonna get at one of these no haggle places - a little higher but they aren't going to add fees on top (I'm looking at you dealership reconditioning fee). There aren't many locally and I've been looking nationally to have one shipped, even paid for a PPI for a ln out of state vehicle. I don't mind to get a good deal or exactly what I want. I understand this can happen even after fuse and ICCU replacement but given it is under 40K miles I was surprised it could have happened again so quickly and makes me cautious to pull the trigger even if they bring it down a bit in another week or two.

Am I worrying too much about this or is this the headache that comes with an I6 and you need to learn to live with it?

Edit: Thanks for confirmation about the keys. My original concern was the 272 ICCU recall having been completed but it being dead on the lot today. The turnaround on the vehicle was quick and it wasn't sitting. The CarFax shows it passed inspection 3/10, lease end and turn in on 04/28, and on the lot by 05/04 at the latest (says listed 04/30).