u/Burnsmh

Long rant, likely TMI but Im frustrated as hell. Ok, I made my PSN account back either when I had my PS2 or PS3. I live on the gulf coast of Texas and a hurricane destroyed my childhood house when I was a teenager. I lost everything, including notebooks where I kept backup codes, and my playstations.

That being said I do not have said backup codes or my serial numbers of my original PS's.
I went through a divorce and my ex-wife kinda went nut-so on my phone. So I changed my number. After I changed my number I forgot to do my 2FA's because I was in such a rush to get her to stop texting me the disgusting things she was sending me.

Also: side note. after the divorce I legally changed my name, first and last. I was a junior and named after my dad, a man who abused me, and I didnt want to carry his name anymore.

Now, my PS5 IS currently logged in still. I can access my account and library. The issue is, if I ever get logged out, want to link the account to another service, etc. I cant log in because of 2FA. I know the password, have access to the email.

I used the live chat and its just bots. It said it connected to me a person but 'josh' replied in under 3 seconds to everything I typed with what were clearly automatic replies. Then said with the information I provided they couldn't help me.

I gave them:
Current billing address
Previous billing address
Last 4 and first 4 digits of 2 cards used on the account
My full name and my previous name
Last 4 of my Soical
Email address on the account
Serial number of the PS5 my account is logged into right now

But it wasnt enough information. Then said they would escalate the chat. Then it stayed in escalation for over 4 days, with me asking periodically if I was still connected and the bot said yes. Then it said I wasn't eventually. I tried again and it said I was in the escalation queue but I kept asking for a time I was going to have to wait, kept pushing it to let me talk to a person then it just re-set itself and said I wasnt connected.

Also, it keeps saying, "To talk to a live agent about your 2FA you must log in to your account." after I select continue without logging in...Like...The WHOLE PROBLEM IS I CANT LOG IN...But I have to log in to get help with the fact I cant log in?

I called the support line and I did get to talk to a person. But the phone support guy said that he couldnt update 2FA that it was grayed out and it is exclusivly handled by live-chat. I told him the issue with live chat and he litterally said, "That sucks, Im sorry, but thats a different department" and went ont o explain he was not able to talk to that department either even though its the same company. I was like but I cant talk to anyone in the live chat no one is answering. He just kept saying he couldnt help me. And when I asked for a manager, he said there wasnt one available and wouldnt be one and asked if he could disconnect the call.

How the f do I get this one phone number updated?!

[A] Faithful of Elune — Night Elf / Elune-Themed Social Guild Recruiting

Hey everyone!

I’m building a night elf / Elune-themed guild called Faithful of Elune, and we are looking for players who want a relaxed, social, lore-friendly place to call home.

The goal is not to be a hardcore progression guild or make the game feel like a second job. We are building a community for people who enjoy World of Warcraft at their own pace and want others to play with, talk to, and grow alongside.

We welcome:

• Casual players
• Returning players
• Newer players
• RP-friendly characters
• Night elf / Elune-themed characters
• Mythic+ players
• PvPers
• Transmog, mount, pet, and achievement collectors
• Altoholics
• Social players who just want a good guild atmosphere

Our guild theme is centered around Elune, the kaldorei, moonlight, ancient forests, priestesses, druids, sentinels, wardens, and the general night elf vibe. You do not have to be a heavy roleplayer to join, but we are RP-friendly and enjoy having a strong guild identity.

As we grow, we want to do casual Mythic+, PvP, transmog runs, achievement nights, old-content farming, social events, RP-flavored gatherings, and whatever else members are interested in.

We are looking for respectful people who want to help build something from the ground up. Since the guild is still growing, early members will have a real chance to help shape the community, events, and overall direction.

If you are looking for a chill guild with a strong theme, friendly atmosphere, Discord, and no hardcore pressure, Faithful of Elune may be a good fit.

Walk beneath the moon. Stand with the Faithful.

Message me here or whisper/mail Narvalas-MoonGuard in-game if interested.