When I turn on my PS5, first a blue light blinks, then a white light appears, but my TV still shows no device connected via HDMI. When I press the power button on the PS5 again, the white light blinks, then an orange light appears. Then, when I click the power switch again, the TV shows PlayStation menu . What is this problem? Can anyone tell me?
hi while i was playing a game something happened to my dualsense controller and when i press square, triangle or circle it presses the three buttons at the same time and my arrows are not working accurate aswell. any idea how to fix it?
I have been trying to fix a PS5 motherboard, EDM-033 that only beeps when you press the power button. Beeps once. No lights. What I know:
Are the caps I took pictures of looking bad to anyone?
Long story short I have this base PS4 for about 5 years, bought it from someone who sold it because according to them he had no reason to keep it anymore. While using the console I noticed some issues such as the console's screen flashing in some cases, and my original assumption was that the cable used for the console to connect to the monitor was broken, although it did cause situations such as my PS4 shutting down as a result of the screen flashing or triggering a Blue Light of Death.
Eventually I switched the HDMI cable and for the longest time the console seemed to work just fine. Until recently the console started to act up again, so I tried to change the HDMI cable once again, but the console keep having the screen stuttering. The console is also not overheated, just a bit warm from being turned on, and also seems to work just fine, as the controller is responsive and I can switch the profiles, which changes the color of the controller.
Can anyone help me understand what is exactly wrong so I can fix the issue, please?
Anyone know how to reach Sony to help with recovering a compromised account if I have the original console and the email I used to create that account with? I can’t do it via live chatbot cuz my region is blocked
Hello everybody, tried calling PlayStation support this morning for help after going through the chat support and it said they were closed…
Anyways yesterday my ps5 started to do something weird. Any time I open up a game or another video app, once it’s open the system stops responding to my controller. The controller works fine on the PlayStation Home Screen and to scroll and select apps from there but once the app is opened it stops working. For example a game will show the “press any/start button” prompt and will not respond to my pressing anything on my controller.
I have tried resetting the controller, deleting and downloading the games/apps, and have tried to reboot the system in safe mode but when I do that the controller will not turn on when connected with the usb cable provided by PlayStation. So I am unable to do anything in safe mode either.
Does anyone have any ideas that could help?
Anybody know how to log in with a password?
My only option is a passkey, which I don’t have.
Either it’s really stupid design, or I’m really stupid.
Sorry if this is the wrong place to post this but there is literally no where else for me to go. Sunday night I get an email saying the the email address for my PlayStation account has been changed followed shortly by a text message saying the 2fa has been deactivated. I spend all day Monday and the beginning of today trying to get my account back but no matter what I do, they just give me the same message "Due to security reasons, we are unable to assist you with this specific account at this time." Chat support and phone support says the same thing. And when I asked to speak to a supervisor, they said the exact same thing. Phone support even said that I should contact my bank and try to get my money back.
I do not share my account with anyone. I rarely have PS+ or play online as I pretty much have a PS5 for exclusives. I don't know how someone could've got in without triggering 2fa being sent to my phone.
Do you guys have any suggestions or ideas? I don't know what to do and I just want my account back.
I have had this issue for a couple of years now and it is really frustrating. I never receive party invites or game invites from my friends. (Yes they are real I am not delusional). I have checked my settings and nothing is turned off. Nothing seems off. I do receive other notifications. I do have a suspicion that it is because of my username (veganthot) and that I’m shadowbanned for some reason. Please let me know your ideas or fixes. Thank you so much in advance <3
This has happened before, but I was able to fix it by unplugging the hdmi and plugging it back in. I did that now same thing with the power cables and nothing has worked.
(The warning screen is from unplugging the ps5)
I got robbed a couple of days ago, and they stole my PS5. I have to use my PS4 now, but I forgot where I last put my PS4 controller, so I can’t get into my PS4. I do have another controller, but it doesn’t seem to work with my PS4 even though it connects to my laptop. If there’s any way to get a PS4 number or any help at all, please let me know. Anything helps.
Hi,
I have a weird issue with my PS5.
When I want to download digital game my PS5 stop the download every 1-2 min before downloading again. ( Video )
When I press the pause button nothing work, until it pause himself and the download work again for 1-2min
But when I download update for these game or data from a disc game, everything is fine. Not any issue like the video.
I’m not sure what’s wrong with it but I’ve tried 3 controllers at this point, I’ve cleared the cache, reset all 3, power cycled the PlayStation aswell, any thoughts?
was trying to clean it and the soft plastic connector doesn't like being held in wondering how important is that specific one
the video explains my problem. what may be the problem? i need help from someone. I may upgrade to a ps5 but I want this to be working so I can keep it in another room
Cleaned my PS5 fan and heatsink today.
I have cats so their hairs were stuck all over it
This is after cleaning btw — before there was WAY more dust packed inside 💀
No wonder the fan sounded like a turbine.
My PS5 was basically acting as an air purifier
​
So its making for a few months now nonstop, i cleaned the inside but its still making that Sound. I looked at the Fan and it is spinning uneven a bit. Is that the problem?
Hands down the worst customer service I've ever used.
Bought a new ps5 pro and got it home, very excited because the first one I've had in a couple of years. So I get to putting in the account and I have an old account with tons of games on it, but when I enter it the 2 factor authorization is using an old number.
I call up and give them as much info as I can but they say they can't change or deactivate 2 factor authorization over the phone, only through the live chat. Kinda weird but ok.
Waited 30 minutes for a real person. They take my information and I request the 2 factor authorization be disabled so I can add the new number. They ask me some security questions, which are outrageous, like what is the serial number of the first PlayStation you put your account on? Who knows that? So the guy asked me if I still have that PlayStation, I'm pretty sure it was a PlayStation 4, and no that thing is long gone.
Then he asked me about the latest purchase, the order number and the first and last four digits of the card used. I gave him that information and he said that the information doesn't match up.
So a little confused. I call up and the guy tries using that information to authenticate me over the phone and I give him the same information I used on the live chat and he's able to confirm it. I tell him what happened and he looks into it and he realizes that the customer service agent entered in the information I gave him incorrectly. So he made a note on my file, and gave me a case number and said when I talked to live chat again give him the case number and say what happened and give him the exact information to authenticate.
After giving the live agent all the information the agent asked me for the authentication information, before I could give it They said "sorry we can't help you due to a security reason".
And then ended the conversation.
I've got screenshots of everything and it's such a weird interaction with customer service and after hours dealing with this. Not only am I not able to get into my account but there's something weird going on with it now.
Now my concern has turned from getting to the games that I bought, and not being able to access them. Them. To not being able to access my personal information that's sitting there right for the picking.
Why do I feel like it's easier for a hacker to get my information from Sony PlayStation than it is their own customer.
Anyway, I'm so over it now. I'm just going to play some Solitaire and drink until I can't see the card numbers anymore.
Trying to plug the wire bag in to the connect which is under the plastic. I don’t want to lift the plastic as it’s pinned down and don’t want to shatter it.
Any suggestions or am I stupid. Trying to get it back in for the last 15 minutes and just can’t get the right angle and enough pressure to get it back in.
