Got a PS4 pro gifted from son, want to reset
Hi all,
Years ago, I bought my son a PS4 pro. Now it turned into a fighter jet and he bought himself a PS5. As I read, dried thermal paste can cause this jet behaviour. I'm able to replace the thermal paste myself, but would like to delete all accounts from the PS, so I can start using it as were it new after I fix it's heat-issue.
When I want to quick initialise, I get the message that the PS can't be deactivated for 2 users (both my son's users). I should sign in to PS Network with these accounts and try again. Unfortunately, I don't have the login credentials.
One step further, I see: There are users for whom this PS4 cannot be deactivated as their primary PS4. If you start restoring, they will not be able to deactivate this PS4. Are you sure you want to continue?
After you select [Yes], the PS4 will automatically restart and initialisation will start.
I could do a full initialise, which should take several hours, but I don't know if I can then setup the device with my own login credentials.
I hope somebody understands my problem description and can help.