No Hype Train Reward
This is an extremely strange issue that, in years of using Twitch, I have never experienced before. I subscribed to a channel during a Twitch Hype Train to get the Hype Train Reward emote, at Level 17, but I got nothing. To be extremely clear:
* This was a paid sub, not a Prime sub.
* It was a fresh new subscription that I paid for, not a renewal.
* I did subscribe with about two minutes left in the Hype Train.
* There were available emotes to collect that I did not own, which I even saw in the Hype Train overview before subbing.
* In addition to not getting a notification, I checked my emotes and do not have anything new.
I'm just completely baffled, because I've been using Twitch for years and this has never happened before, nor can I find any information of it happening to anybody else (the only result online is about someone using a Prime sub). I did do a weird payment method split between what remained of my spendable balance, what remained of a gift card, and then the rest on PayPal, but I can't imagine that would have anything to do with it. At the same time, though, I can't think of any other reason this would possibly happen.
I did write support and they've escalated it, but in the meantime, I'm just wondering if this has ever happened to anyone else or if some sense can be made as to why it happened. Thanks.