Shout out to Stonemaier customer service
I got Wingspan Pocket and love it, but when I showed it to some of my relatives they creased the heck out of two cards (Superb Lyrebird and Helmeted Guineafowl). I was bummed, I'm normally a sleever and like my games pristine. I figured it's a $20 game, I could just buy it again someday, but I took a shot with Stonemaier and their replacement parts form.
Even though it was purely user error that crinkled the cards, they sent me replacements for free, no questions asked, and they got here super fast. I'm really impressed! The company is definitely going on my good list from now on lol. Figured I would post to share the love, this kind of service is increasingly rare in this industry so I wanted to give them their flowers publicly.