FAILING ON INTERVIEWS
Hi guys, I need some advice. I have more than 10yrs experience in customer service, almost half of it is from call center. I never failed in a call center interview, not even once. But Im tired of doing voice and answering 100 calls per day so I tried applying for VA. I thought it would give me an edge with all my work experience. But I keep on failing in VA interviews 😭
I thought VA is more like skill based. A lot of my VA friends said they have easy jobs like just updating marketplace, encoding leads.
Why is the hiring process for VAs not skill based? Like give me a task, social media, google workspace, MS Office.
I don't understand why I never fail a call center interview yet keep on failing on VA interviews. They basically have the same question. Tell me something about yourself, scenario based and answer in STAR method, would there be hindrances.
Badly need advice please 😭