u/CanaryHonest6715

I purchased Cubase Elements a while ago and noticed that Steinberg was offering a two-month trial for the Pro version. Once the trial expired, I went back to Cubase, thinking it would simply revert me to the Elements version. Instead, a screen opens that says "The trial period has expired, purchase Cubase to continue."

I tried to figure it out on my own, but the license seems to have disappeared everywhere, even from MySteinberg and my accounts. I contacted support via the form two days ago, but they still haven't responded. Does anyone know how to fix this?