Gift card scam
Just received a £50 gift card for my birthday which isn’t being recognised, no balance loading on the card in the checker so does that mean it was likely swapped/stolen at the till? It was bought in a Morrisons by a woman in her 80s who is very trusting and wouldn’t notice if it was swapped after scanning/loading.
Why aren’t supermarkets required to keep gift cards in the till? It would prevent them being taken off the rack by fraudsters and then out back on once they have the PIN. Seems like there is more security for a book of stamps than gift cards.
The fact that it doesn’t come up as have a zero balance and just looks like an unloaded/unused number make me suspect the till person but is that likely to have happened in this case?
I feel bad going back to the purchaser as she’s lost confidence lately after a scam and this won’t help. She did get a receipt for it when it was given to her.