Corsair Support is sending me one email a day for an URGENT issue—Melted GPU power cable damaged my work/gaming PC. Need help!
Hey everyone, I really need some advice or visibility on an ongoing support issue with Corsair.
My GPU power cable literally melted, and in the process, it completely ruined the power port on my graphics card. This isn’t just my gaming rig—this is the PC I use for my daily work, so this is an absolute emergency for me.
Every day that passes is costing me productivity and income. Despite explaining the extreme urgency of the situation, Corsair support is only replying exactly once per day. Every time I provide the information they ask for, I have to wait another 24 hours just to get the next templated question.
At this rate, it’s going to take weeks just to get a resolution, and I can't afford to be offline that long.
- Has anyone else dealt with a melted Corsair cable damaging their GPU? How did they handle the damage to third-party hardware?
- Is there a way to escalate this beyond the standard ticketing system?
- u/CorsairArt or any other Corsair reps here, can someone please look into Ticket #2008979052 ?
Any help or upvotes for visibility would be massively appreciated. I just need a human to look at this and help me speed up the process. Thanks.