[FOR HIRE] Legal/General VA & Customer Support Specialist | 5 Years Experience | $6–7/hr | Immediate Start
Hey everyone! I'm a remote-based virtual assistant from the Philippines with 5+ years of experience across legal services, healthcare, and high-volume customer support.
Most recently I worked as a Senior Client Support Specialist for a U.S. estate planning firm handling client intake, document coordination, social media moderation, and compliance escalations. Zero SLA or compliance breaches across the entire engagement.
Previously at Optum Global Solutions (healthcare/insurance) and TaskUs (food delivery + telecom accounts).
Skills & tools:
- Client intake, case coordination, document scheduling
- Multi-channel support: phone, chat, email
- CRM: Salesforce, Zendesk, RIO
- Anti-fraud escalation, compliance workflows
- Google Workspace, Microsoft 365, Slack, Zoom
- AI tools: ChatGPT, Claude, Zapier (light)
Open to: Legal VA, General VA, Admin Support, Customer Support
Rate: $15-20/hr
Availability: Full-time or part-time, available immediately
Timezone: US (EST/PST/MST), UK (GMT), AU (AEST)
DM me or comment below if you're interested. Resume available on request.