ITIL5 Accept to fail - which dimension?
I'm studying for itil 5 using practise exams, mainly because im dyslexic and find this the easiest way to learn, sit them, questions I fail look up then move on, however im getting conflicting information on accept to fail.
On it exams it says its organisationsand people , on udemy it says its value streams and processes. Who is wrong? When I try and search i find justifications for both. Its really hurting my head not being able to find a concrete answer.
Edit: studying for Itil foundation v5