Fanduel Account
signed up for FD a week ago, hit for some good money playing blackjack first day, and went to withdraw. My account gets suspended after requesting withdrawal due to inconsistencies…
Whatever, I verify myself with selfie and ID. I get reactivated..
But after this I do make a mistake. My brother who owes me money let me use his card to deposit, figured it was easier than him sending it to me and instead of using my money.
I play a little more, win again, go to withdraw, and get suspended again. This time they’re asking for clarification on why I used his card, as well as his ID and all that. I reply with honesty and provide all documentation. I get reactivated and receive a warning
Moving forward, I don’t use his card anymore. When I got reactivated I had to withdraw again because it got cancelled when I got suspended. But I thought to myself, let me try my luck and win some more, and I run it up to almost $20k. From starting with a low balance.
I’m hype, I go to withdraw, wake up to another suspension. I’m confused because I’ve already verified myself before, and have not violated anything since being warned. Customer service escalates the request to email and the accounts team is once again asking for my brothers identification and reasoning, even though I had just provided that last time.
Whatever, after back and forth I give in and provide the documentation and the same reasoning I gave the other rep. Two days pass, silence.
Then finally today, I get an email saying that my account will not be reactivated and I can’t not appeal (???) with no mention of the almost $20k sitting in my account and no mention of that??
As anyone would be I’m very frustrated, confused, and looking for answers. I know I shouldn’t have used my brothers card, but I properly provided documentation and reasoning and they reactivated me with warning. Why was I suspended again..and ultimately banned?? And what happens to my money??