u/Careful_Ocelot9299

HeyCash banned me from surveys/games and removed $140 in pending rewards

HeyCash banned me from surveys/games and removed $140 in pending rewards

Has anyone else had this happen with HeyCash?

My account suddenly lost access to both surveys and games. When I open the Games section, I get:

>

At the time this happened, I had 2 pending game rewards worth about $140 total.

Those pending rewards have now been completely removed from my account.

So at this point:

  • I can't take surveys.
  • I can't access games anymore.
  • My game offers disappeared.
  • The Games page says I'm blocked “forever.”
  • Two pending rewards totaling about $140 were removed.
  • Support is not responding to me or explaining what happened.

I have not received any explanation about what rule I supposedly violated, why both surveys and games were restricted, or why rewards that were already pending were removed.

The timing is obviously concerning because the restriction happened while I had around $140 pending, and now those rewards are simply gone.

I'm hoping Official HeyCash Support can respond here and provide an actual explanation and manual review of my account.

Has anyone else had pending rewards removed after an account restriction? Were you eventually able to get the rewards restored or get a response from support?

u/Careful_Ocelot9299 — 4 days ago

HeyCash put my account on hold until August 7 — has this happened to anyone else?

https://preview.redd.it/tn0z4mljs8fh1.png?width=1915&format=png&auto=webp&s=62657e8cfee3faffbc0e888899a8d89ba52b611b

https://preview.redd.it/qvjqgkz4t8fh1.png?width=1915&format=png&auto=webp&s=dfbda491210ac3d0affe6d47f29c105e5be48d01

I logged into HeyCash today and found that my account has been placed on hold until August 7, 2026.

The message says they are waiting for feedback from their clients to verify the quality of my responses. It also says this usually only happens once, but there is no other explanation or option to appeal from the account page.

Has anyone else received this message?

  • Did your account automatically become available again on the stated date?
  • Were you still able to withdraw your existing balance?
  • Did contacting support speed up the review?
  • Was your account fully restored afterward, or did it eventually get suspended?
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u/Careful_Ocelot9299 — 27 days ago