
My 3 parcels stuck at Ludwigsfelde since 13.05
Hi!
Basically, the title. 3 packages, all from different vendors, been sent to me. They've all arrived at Ludwigsfelde on 13.05.2026, all 3 look the same as the one shown on the screenshot.
We've been contacting support, but have only received "wait for additional couple of days, check the current status to see updates".
Can their backlog be this bad?
We've received everyday updates, claiming that "expected delivery" will be on 13.05, (then nothing on 14.05, due to public holiday), then expected delivery was on 15.05, then on 16.05, now it gets no updates as for expected delivery.
There was a way to request delivery on specific day, so after waiting all this time, I've scheduled it on 19.05(today), no updates yet.
The worst part is - I live near Ludwigsfelde, it's like a 20 minutes bus ride. And I can't go there and take everything, because it's a "packstation", not a "pick-up centre"
Any ideas on what can be done in this case?