High-rise flood, tenant remedies?
I rent on the 32th floor of a high-rise managed by a management. 6 nights ago around 3 am a pipe was burst at the 13th floor and caused flooding downward. The fire alarm went off, water was shut off, and elevators were completely out of service. I have a herniated disc and back pain and couldn’t safely walk down 32 floors by stairs, so I missed 2 scheduled work shifts.
Water was back after a day. Elevators are working since yesterday but only by calling to a security number, telling them your floor and security being in the elevator with you. You can’t call it yourself from your floor. It isn’t causing big delays right now but it still feels like a restricted setup.
The amenity floor is also closed with no ETA. It includes gym, bookable rooms etc. Amenities aren’t specifically listed in my signed lease, but they were advertised in building materials/listings and showings.
I emailed management when the elevators were fully down, but they didn’t replied to me still.
Has anyone dealt with something similar? Mainly trying to figure out what my next steps should be and whether it’s worth asking management for a rent credit or compensation.
I genuinely feel for the people who’s apartments were flooded but also trying to understand my options since it's sad for this kind of issue to happened in a relatively new build...