
How does the payment system work?
I ordered on Tuesday, and it split the total into two charges, and later said it couldn't be completed. Talked with my bank and it isn't on the banks side they said the charge hadn't been accepted by REI. I called REI and they said a payment of $500ish was completed but I still needed to pay $390ish, and no charge for $500 shows in my account. I understand online retailers when they have multiple item orders won't actually charge the amount until they ship. So is the way it works is they do the initial authorization and then as it ships actually charge the amounts for the items and drop the authorization charges but it takes time for the authorization to drop and the amount to be re-added to the account. Cause if the two charges shown don't get dropped after I pay the last $390ish I will have payed over $1300 for a $927 order?
Sorry for long post. I've seen other similar posts but they didn't really answer my question.