End times for Best Buy?
Anybody else feel like Best Buy is standing on its last limbs? I’ve worked for Best Buy for 5 years, before recently leaving to pursue my own business 🥳🎉 Started as a blue shirt, almost took the management route (thank god that fell through, as they picked 2 people way less qualified who were both fired 3 months later LOL) and I’ve now just ended my time there as the Verizon VPL for my last few years. When I started years ago, we had MINIMUM 3 people in each department. I was 1 of 3 mobile reps originally ( we even had an atnt rep still) PC was filled with 5-6 employees at a time, home theatre always had Minimum 3 blue shirts or more at all times, and customers never had to wait. Over the last few years Cori Barry has destroyed this company with her excessive labor cuts and Subscription based business model. Instead of customer experience, Best Buy has focused on forcing whatever few customers they have left into a garbage 200$ a year “protection plan” of which sucks SO bad, that even employees who get a discount on it STILL opt for GSP, knowing how much of a hassle it is making claims through total (along with that cute minimum service fee!) I worked at one of the busier/ higher performing stores in New York, and this last year it has been consistently empty. They base their success on the amount of Best Buy cards they get on the 12 people that unfortunately decide to walk in there that day. Average day now looks like 1-2 blue shirts covering the entire floor, and VPL’s keeping to their departments which are always empty, and telling people we unfortunately can’t help them and they have to wait for the 1 blue shirt who has 4 customers next in queue before they can get to them. I know this new CEO is supposed to come in and shake things up a bit, but is an internal hire who’s already a boot-licker for Cori Barry really going to switch things up that dramatically? Will employees well being be part of his MAIN priorities?Or is he just going to be Cori 2.0? cut MORE labor, and try to force more employees to sell off of Best Buy marketplace (he created it). All in all, I appreciate all the good times that I did have there with my co-workers, and the few benefits Best Buy has are actually pretty good. Go look for a job that’s opening new locations, not one that’s closing hundreds just to stay afloat. Anybody else have this same experience or is it just where I’m located?