If our accounts are insured why wasn’t my missing $900 covered
I want to share my experience so others don’t get blindsided like I did.
I deposited $1,000 in cash at Walgreens to my Chime account. Only $100 posted. I immediately contacted support and provided everything — the Walgreens receipt, the cash load verification, timestamps, all of it. Despite that, Chime refused to correct the missing $900.
Every email I sent got an automated response telling me to call. Every phone call led to being transferred around with no real help or resolution. No one took ownership of the issue.
I also tried to close my account multiple times in writing. My balance was $0.00 with no pending transactions, but Chime still refused to close the account and kept sending automated replies instead of addressing the request.
If our accounts are “insured,” why wasn’t my missing $900 covered?
Posting this so others know what they’re getting into before trusting them with their money.