Hey everyone,

I’m in the early stages of building a professional decluttering and organizing business. Before I finalise my service packages and framework, I want to make sure I’m solving real, painful problems for people.

If you’ve ever struggled with clutter or maintaining organization (either at home or in your workspace), I would love to get your raw feedback on a few questions. Thanks in advance for your time!

1. The Core Problems

• What specific areas or types of clutter cause you the most frustration? (e.g., physical paperwork, overflowing closets, a chaotic garage, a disorganized home office?)
• Is the issue having too much stuff, or just not knowing where to put it?

2. The Systems & Maintenance Challenge

• If you’ve tried to get organized in the past, what were the biggest challenges in keeping it that way?
• Why do you think previous organizational systems failed to "stick"?

3. Current Solutions Tried

• What have you tried doing to solve this problem? (e.g., buying containers from IKEA, reading Marie Kondo, hiring a cleaner, just ignoring it?)
• If those solutions didn't work long-term, why not?

4. The Real Cost of Clutter

• Time: Do daily tasks take longer and take time away from family / hobbies / work? How much time do you waste looking for things?
• Money: Have you ever rebought items you already owned because you couldn't find them? Spent extra money on a cleaner?
• Mental Toll: How does the physical disorganisation affect your stress levels, focus, or productivity? Do you feel a heavy mental load from the disorganisation?

5. The Triggers & Motivation (The "Why Now?")

• If you were to reach a breaking point and hire a professional, what would be the primary motivator? (e.g., a major life transition like moving/downsizing, sheer mental burnout, shame over hosting clients/guests, or simply wanting to optimize your daily efficiency?)
• What is the biggest barrier that stops you from hiring help right now?
• If you did hire a professional organizer, what would be the ultimate "win" for you?

I’m completely open to brutal honesty here. If you think professional organizing is a luxury nobody wants, tell me. If you’ve hired one and loved/hated it, I want to hear that too. Also open to good experiences.

Thanks in advance for helping me understand how to better serve people looking to transform their spaces!