Patient grievance outcome?
Has anyone ever filed a patient grievance that resulted in another patient favorable outcome?
Story:
6/2 diagnostic mammograms with BI-RADS 3. In the interpretation the radiologist noted the national stereotactic needle shortage and long wait lists.
I requested a second read that upgraded it to Bi-rads 4 and recommended biopsy.
Biopsy was scheduled for 7/1
7/6 pathology indicated high grade DCIS.
8/13 had lumpectomy and meeting w med oncology on 9/9 for radiation plan.
I filed an 8 page evidence based patient grievance against the first hospital.
They responded today saying - in a nutshell - they did nothing wrong and stand by the radiologist’s interpretation.
All of this was done internally.
Had anyone had a similar experience and do you have any recommendations for pursuing?
The medical facility in question is Cheshire medical center in Keene NH.
Thanks for any insight/thoughts.