u/ClueAffectionate4351

Anyone using Claude (AI) to automate tasks or report generation in ConnectWise / other legacy tools?

Curious if anyone here has had success using Claude (or similar AI tools) to automate repetitive work in ConnectWise or other legacy platforms — especially report generation.

A few things I'm wondering about:

  • Are you using it to pull data and generate client-facing or internal reports automatically?
  • Any integration approach that worked well (API, browser automation, scripting, etc.)?
  • How much manual cleanup is still needed vs. fully automated?
  • Any gotchas with legacy software that doesn't have modern APIs?

Would love to hear real-world experiences, good or bad, before I go down this path myself. Thanks!

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u/ClueAffectionate4351 — 10 days ago