Profile was reinstated by Google but still shows suspended.
Hello,
I completed all the requested steps for the suspension review, and afterward I received an email from Google confirming that my Business Profile had been reinstated.
However, it has now been over a week, and the profile still appears as suspended in my account. I continue to see the following message:
“Your access has been suspended because this profile doesn’t follow the guidelines. Edit your business info, and learn how to regain access.”
I’m confused because Google confirmed the profile was reinstated, but the suspension status has still not changed on my end.
Additionally, when I try to submit an appeal through the Google Business Profile appeal tool, it simply says that the account is “not approved,” so I am unable to proceed further through the normal appeal process.
I have already passed the required background checks, and I have legitimate business documentation available to prove this is a real operating business for my Google Guarantee.
Has anyone experienced something similar before or known what could be causing this? Any help or guidance would be greatly appreciated.
Thank you.
