u/Cold-Net-8140

I added Smileio to my store a few months back because everyone recommends it for retention and it was super easy to get running. No complaints about setup, it integrated fast and looked clean enough on the site.

Problem is customers barely interact with it. Most people don’t even seem to notice the points system unless I mention it somewhere myself, and the rewards feel too small to make people care. I kept expecting repeat orders to slowly improve over time but it really hasn’t done much for me.

Atp it just feels like another app subscription sitting in the background without adding much value.